Viewmont Vacuums Blog

Service after the sale

Joe Carter - Wednesday, September 27, 2017

One major thing that most people overlook when considering  the purchase of a new vacuum cleaner is the service available for it, and / or the ability for repairs when needed. If you purchase a vacuum cleaner online or from a big box store you will need to call a number for help when the time comes for repair. Most big box stores only carry bagless, Chinese made cleaners that are intended to last a very short amount of time and they are very prone to failure. This means you will need repair sooner than you think. Do you really want to call a number and be put on hold for who knows how long ? Do you really want to have to talk to a person in a foreign country that you can barely understand only so they can tell you where to ship your vacuum to be repaired ? That's not even including the hassle and expense of shipping it ! 

 If you buy a quality product from Viewmont Vacuums, we not only cover the warranty for you with no hassles, but the fact is we meticulously pick the products we carry  to the highest standards so you will not need to have repairs done in the first place in most cases. In  case there is a failure we will take care of it onsite and in a very short amount of time with no expense or hassle to you.   We recommend Miele, Sebo , and Riccar as our primary brands for this reason. We also carry a variety of other brands on a selective basis such as Hoover, Fuller Brush, and Panasonic. 

 If you already have a vacuum that has problems, no reason to worry there, we can still help you. We do  hundreds of repairs every week on vacuums that were purchased elsewhere. We have over 30 years of technical and mechanical expertise on staff to handle anything you can throw at us. And then when you are ready to upgrade we can help.

Bags were better then and now

Joe Carter - Friday, August 22, 2014
This was taken from an article written in 1959. Funny how just 50 years later people have forgotten how messy a vacuum cleaner can be without disposable bags. 


"Paper dirt collector bags


Only five years ago one of the most distasteful jobs around the house was the emptying of the vacuum cleaner bag. Today, the use of disposable paper dirt collectors has done much to eliminate most of the unpleasantness of this chore. The cost of these bags varies considerably, from about 15 cents to 35 cents each for different models of cleaners, which means a small addition to the household expenditures. But the feature has now come to be considered a “necessary luxury” by most vacuum cleaner owners."


The good news is, bag technology has improved to a very high level of dust containment today, and bagless vacuum cleaners are the worst choice in comparison to a well engineered, top quality bag type cleaner.

Pet Odors

Joe Carter - Tuesday, December 14, 2010
 Does your vacuum cleaner stink ? Most households have some type of odor issue associated with their vacuum cleaner. If you have indoor pets, yours can be quite severe. There are a lot of products on the market that are targeted to the pet owner to help mask some of these odors, but you should beware of almost all of the powder types. Brands such as "Love my Carpet" and "Carpet Fresh" are the absolute worst possible thing you can do to solve this issue. They not only cake up in the carpet and cause terrible damage to the carpet and pad, but they destroy vacuum cleaners as well. Also, using those products will void your vacuum cleaner warranty.
 The best, most effective way to eliminate odors from your vacuum is an active charcoal filter. There are a handful of quality vacuum cleaners equipped with these. Some come with the filter already installed, and some offer it as an option. Miele has the highest rating for dust free capacity, and has a full line of S2 and S5 canisters that have active HEPA filters, and they now have a new S7 upright "Cat & Dog" machine that comes with an active charcoal filter installed. Riccar , Sebo, and Lindhaus also have several offerings with charcoal filters too.
 One side note to consider when shopping for a new vacuum; Just because a machine says "Animal" or "Pets" does not mean it has any provision for pet odors. In fact, most big box store brands, such as Bissell, Hoover, and Dyson, have machines labeled for pets; but are absolutely no different than their non pet labeled product, other than the color. It's all just a marketing plan to peak your attention, since you own a pet. Bagless cleaners have the least amount of filtration, and no provision for odor control.
 The second best way to deal with an odor problem, if you don't have a machine that will accept a charcoal filter, is to use some sort of fragrance to mask the odors. Viewmont Vacuums carries several different brands, and a multitude of different fragrances to suit your taste. And these products won't harm your machine or your carpet.
 Don't forget to have your vacuum serviced regularly and have the filters changed to maintain peak performance and odor free,clean air.

Are Bagless Vacuums Really Better ?

Joe Carter - Monday, July 26, 2010
Are Bagless vacuum cleaners better or worse than bag type vacuum cleaners ? There is a huge assortment of vacuum cleaner choices on the market today. If you only shop at the "Big Box " stores, you could come to the conclusion that they are all bagless. We'll the truth is, bagless cleaners are what the large discount / high volume stores prefer because it satisfies the platform requirements of the store. Large chain stores have to have volume. They must sell large quantities of merchandise to justify taking up the shelf space in the store. Therfore, when it comes to vacuum cleaners, they need you to come back to purchase your next vacuum in 1 year or as close to that as possible. The standard warranty on the brands that they typically carry, is 1 year, so they want it to atleast last until the warranty has expired. Then they need you back so that their volume stays high. To achieve this goal, the vacuum cleaner selections they choose to sell, are cheaply engineered, bagless usually, and primarily manufactured in China to keep the production cost as low as possible. Because of this, the choices are poor quality , bagless, dust blowers that don't work well or last very long. There are a few exceptions to this, such as Dyson and a few others. They claim to be better quality, and they also cost a good bit more. Are they really better ? In some ways yes, but the whole idea of bagless verses bags is still based on the assumptiom that bags "lose suction" and bagless doesn't. The other myth is that bags are dusty and messy.  In reality, the opposite is true. Another reason vacuum shoppers think bagless will be better is they won't have to buy bags anymore, and they will save some money. So let's address these issues:
First, bagless vacuum cleaners for sale today, are not more dust free than a high quality bag type vacuum. A bagless cleaner with a HEPA filter is putting the filter there to capture dirt and particles that it was never intended to handle. If the machine has a quality bag prior to the filter, then the filter only has to do the job of capturing microscopic particles, and that is what a HEPA filter is designed to do. When a filter in a bagless cleaner gets clogged, which happens regularly, dirt and dust starts blowing out cracks and spaces around the filter, because the air has to escape. You end up with a terrible mess.
Bottom line, is this. A good quality vacuum cleaner with a quality bag, will capture more dirt and dust. It will also package that for you, so you don't have to breathe all that airborne polution while emptying a dustbin. And even the highest quality bags, such as Miele AirClean bags, will cost less money annually than filters for the cheapest bagless cleaners.
 So save your money, save your lungs, keep your home cleaner and more dust free. Your next purchase should be from a local vacuum store, and it should have a high quality bag.

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