Viewmont Vacuums Blog

Service after the sale

Joe Carter - Wednesday, September 27, 2017

One major thing that most people overlook when considering  the purchase of a new vacuum cleaner is the service available for it, and / or the ability for repairs when needed. If you purchase a vacuum cleaner online or from a big box store you will need to call a number for help when the time comes for repair. Most big box stores only carry bagless, Chinese made cleaners that are intended to last a very short amount of time and they are very prone to failure. This means you will need repair sooner than you think. Do you really want to call a number and be put on hold for who knows how long ? Do you really want to have to talk to a person in a foreign country that you can barely understand only so they can tell you where to ship your vacuum to be repaired ? That's not even including the hassle and expense of shipping it ! 

 If you buy a quality product from Viewmont Vacuums, we not only cover the warranty for you with no hassles, but the fact is we meticulously pick the products we carry  to the highest standards so you will not need to have repairs done in the first place in most cases. In  case there is a failure we will take care of it onsite and in a very short amount of time with no expense or hassle to you.   We recommend Miele, Sebo , and Riccar as our primary brands for this reason. We also carry a variety of other brands on a selective basis such as Hoover, Fuller Brush, and Panasonic. 

 If you already have a vacuum that has problems, no reason to worry there, we can still help you. We do  hundreds of repairs every week on vacuums that were purchased elsewhere. We have over 30 years of technical and mechanical expertise on staff to handle anything you can throw at us. And then when you are ready to upgrade we can help.

Bags were better then and now

Joe Carter - Friday, August 22, 2014
This was taken from an article written in 1959. Funny how just 50 years later people have forgotten how messy a vacuum cleaner can be without disposable bags. 


"Paper dirt collector bags


Only five years ago one of the most distasteful jobs around the house was the emptying of the vacuum cleaner bag. Today, the use of disposable paper dirt collectors has done much to eliminate most of the unpleasantness of this chore. The cost of these bags varies considerably, from about 15 cents to 35 cents each for different models of cleaners, which means a small addition to the household expenditures. But the feature has now come to be considered a “necessary luxury” by most vacuum cleaner owners."


The good news is, bag technology has improved to a very high level of dust containment today, and bagless vacuum cleaners are the worst choice in comparison to a well engineered, top quality bag type cleaner.

Generic Vac bags

Joe Carter - Monday, June 25, 2012
Cheap, generic vacuum bags are as damaging to your vacuum cleaner as cheap generic motor oil is to your car. The saying, "oil is cheaper than engine parts" holds true for vacuum cleaners too with a change to " quality bags are cheaper than replacing a motor"
 Don't cheat yourself by buying cheap bags. Your vacuum will suffer, your respiratory system will suffer, and you home will be dustier because of it. Did you really save anything after all ? 

Zone Heaters

Joe Carter - Monday, October 11, 2010

Zone Heaters are a somewhat new idea. They have actually been around for many years, but they have only caught on recently because more people are trying to reduce their energy expense. Zone Heaters are a very effective way to reduce your power bill. If you live primarily in one or two rooms of your home, such as the living room or den, and spend a good bit more time in that room than all the others, you're a perfect candidate for a zone heater.
 A zone heater is a small portable heater that is cost effective to operate, and looks like an end table that can be matched to your type of furniture. It has a thermostat that can be set for a comfortable temperature that will maintain a cozy environment for the room you're in and you can turn down the thermostat in the rest of the house. That's how you save money. The portion of your home that's not being used can be set at, say, 65 degrees, and the zone heater set to 68 to 70, and your comfort level increases while your power bill decreases.
There are many choices in the zone heater market today. Be very careful when choosing one for your home. Most are made in China and are poorly constructed. Even some of those claim , " Amish built cabinet". The cabinet may last a lifetime, but the working parts, inside most likely won't last more than a couple of years at best, and most are not repairable, and are immpossible to get parts for. It's better to pay a little more and get an American made heater.
 There are 2 very good choices that are made in the USA.. SunAire is one of the original manufacturers that has been around longer than the others, and it's made in Arkansas by a family owned company.
 Riccar is another company that  makes top quality vacuum cleaners and now also makes one of the best zone heaters. It's called the Summer Breeze. They use a metal heat exchanger insted of bulbs like the others, and their machine has a 10 year warranty on the heater core. You can watch the video for a better understanding of it's operation by clicking this link.
http://viewmontvacuums.com/vacuum_videos.htm
Riccar heaters offer two finishes, oak or cherry, and these are solid wood cabinets, not veneered.
Viewmont Vacuums offers SunAire and Riccar zone heaters, and we are running them on sale right now until October 31st

Warranties

Joe Carter - Monday, September 13, 2010
Have you noticed the increase in warranty promotion ? Mass merchants have pushed warranties for many years, but in recent times it seems they are increasing the advertising on the warranties, instead of telling you how great the product is.
 Even car companies are now telling you how great the warranty is instead of how great the car is. One of them is even offering to let you bring the car back in 30 days if you're not satisfied ! It seems to me that if the product is manufactured to be as good as it can be, there is not much need to have a lengthy warranty. If there is a small chance for a defect, it will usually show up in the first year of use anyway.
 The way I see it, the retailers that heavily promote buying a longer warranty, are essentially selling the warranty instead of selling the cheap vacuum that is warrantied. They know it was designed to only last one year, so they want to make more profit on selling the extended warranty, and they want to appease you by giving you a replacement for free. Personally I would rather purchase a vacuum cleaner that doesn't fail, than a vacuum cleaner with a replacement guaranty. Does it make since to buy a vacuum that you know will fail in one year, and buy the extended warranty to cover yourself, so it will be replaced ? Why not buy a vacuum that will do a better job, and won't fail ?
 I'm not what you would consider an environmentalist, but even I can see, that it makes more since to purchase a vacuum cleaner that will last more than a year or two. Even if you get it replaced for free, what happens next year when the free one fails ? Now you've put 2 dead vacs in the landfill ! If you purchase wisely, you can go 10, 15, 20 years or more before you have to discard a vacuum cleaner.
 Support your local vacuum store, and do yourself a favor, by purchasing a quality vacuum cleaner that will do a better job, and last longer. It will be money well spent, and if you are concerned about the environment, you'll be helping there too.

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