Viewmont Vacuums Blog

Service after the sale

Joe Carter - Wednesday, September 27, 2017

One major thing that most people overlook when considering  the purchase of a new vacuum cleaner is the service available for it, and / or the ability for repairs when needed. If you purchase a vacuum cleaner online or from a big box store you will need to call a number for help when the time comes for repair. Most big box stores only carry bagless, Chinese made cleaners that are intended to last a very short amount of time and they are very prone to failure. This means you will need repair sooner than you think. Do you really want to call a number and be put on hold for who knows how long ? Do you really want to have to talk to a person in a foreign country that you can barely understand only so they can tell you where to ship your vacuum to be repaired ? That's not even including the hassle and expense of shipping it ! 

 If you buy a quality product from Viewmont Vacuums, we not only cover the warranty for you with no hassles, but the fact is we meticulously pick the products we carry  to the highest standards so you will not need to have repairs done in the first place in most cases. In  case there is a failure we will take care of it onsite and in a very short amount of time with no expense or hassle to you.   We recommend Miele, Sebo , and Riccar as our primary brands for this reason. We also carry a variety of other brands on a selective basis such as Hoover, Fuller Brush, and Panasonic. 

 If you already have a vacuum that has problems, no reason to worry there, we can still help you. We do  hundreds of repairs every week on vacuums that were purchased elsewhere. We have over 30 years of technical and mechanical expertise on staff to handle anything you can throw at us. And then when you are ready to upgrade we can help.

Christmas giving

Joe Carter - Tuesday, November 08, 2011

Christmas 2011 -- Birth of a New Tradition As the holidays approach, the giant Asian factories are kicking into high gear to provide Americans with monstrous piles of cheaply produced goods -- merchandise that has been produced at the expense of American labor. This year will be different. This year Americans will give the gift of genuine concern for other Americans. There is no longer an excuse that, at gift giving time, nothing can be found that is produced by American hands. Yes there is! It's time to think outside the box, people. Who says a gift needs to fit in a shirt box, wrapped in Chinese produced wrapping paper?


Everyone -- yes EVERYONE gets their hair cut. How about gift certificates from your local American hair salon or barber?  Gym membership? It's appropriate for all ages who are thinking about some health improvement. Who wouldn't appreciate getting their car detailed? Small, American owned detail shops and car washes would love to sell you a gift certificate or a book of gift certificates. Support your local vacuum shop by getting your vacuum serviced, or a gift certificate for a vacuum service for somebody on your list that can't afford it. or if you need a new vacuum cleaner, purchase a new Riccar vacuum cleaner that's made in the USA.  There are a bazillion owner-run restaurants -- all offering gift certificates. And, if your intended isn't the fancy eatery sort, what about a half dozen breakfasts at the local breakfast joint. Remember, folks this isn't about big National chains -- this is about supporting your home town Americans with their financial lives on the line to keep their doors open. How many people couldn't use an oil change for their car, truck or motorcycle, done at a shop run by the American working guy?Thinking about a heartfelt gift for mom? Mom would LOVE the services of a local cleaning lady for a day. My computer could use a tune-up, and I KNOW I can find some young guy who is struggling to get his repair business up and running.OK, you were looking for something more personal. Local crafts people spin their own wool and knit them into scarves. They make jewelry, and pottery and beautiful wooden boxes. Plan your holiday outings at local, owner operated restaurants and leave your server a nice tip. And, how about going out to see a play or ballet at your hometown theatre. Musicians need love too, so find a venue showcasing local bands.Honestly, people, do you REALLY need to buy another ten thousand Chinese lights for the house? When you buy a five dollar string of light, about fifty cents stays in the community. If you have those kinds of bucks to burn, leave the mailman, trash guy or babysitter a nice BIG tip. You see, Christmas is no longer about draining American pockets so that Chinacan build another glittering city. Christmas is now about caring about us, encouraging American small businesses to keep plugging away to follow their dreams. And, when we care about other Americans, we care about our communities, and the benefits come back to us in ways we couldn't imagine. THIS is the new American Christmas tradition. This is a revolution of caring about each other, and isn't that what Christmas is about?


Pet Odors

Joe Carter - Tuesday, December 14, 2010
 Does your vacuum cleaner stink ? Most households have some type of odor issue associated with their vacuum cleaner. If you have indoor pets, yours can be quite severe. There are a lot of products on the market that are targeted to the pet owner to help mask some of these odors, but you should beware of almost all of the powder types. Brands such as "Love my Carpet" and "Carpet Fresh" are the absolute worst possible thing you can do to solve this issue. They not only cake up in the carpet and cause terrible damage to the carpet and pad, but they destroy vacuum cleaners as well. Also, using those products will void your vacuum cleaner warranty.
 The best, most effective way to eliminate odors from your vacuum is an active charcoal filter. There are a handful of quality vacuum cleaners equipped with these. Some come with the filter already installed, and some offer it as an option. Miele has the highest rating for dust free capacity, and has a full line of S2 and S5 canisters that have active HEPA filters, and they now have a new S7 upright "Cat & Dog" machine that comes with an active charcoal filter installed. Riccar , Sebo, and Lindhaus also have several offerings with charcoal filters too.
 One side note to consider when shopping for a new vacuum; Just because a machine says "Animal" or "Pets" does not mean it has any provision for pet odors. In fact, most big box store brands, such as Bissell, Hoover, and Dyson, have machines labeled for pets; but are absolutely no different than their non pet labeled product, other than the color. It's all just a marketing plan to peak your attention, since you own a pet. Bagless cleaners have the least amount of filtration, and no provision for odor control.
 The second best way to deal with an odor problem, if you don't have a machine that will accept a charcoal filter, is to use some sort of fragrance to mask the odors. Viewmont Vacuums carries several different brands, and a multitude of different fragrances to suit your taste. And these products won't harm your machine or your carpet.
 Don't forget to have your vacuum serviced regularly and have the filters changed to maintain peak performance and odor free,clean air.

Vacuum Cleaner Maintenance

Joe Carter - Tuesday, August 17, 2010
Have You had your vacuum cleaner serviced in a while ? It's a good idea to have a vacuum cleaner serviced annually. Most vacuum cleaners need periodic, preventive maintenance to work at their optimum performance. Bagless vacuums are especially prone to need more attention than a bag type vacuum: Because they don't filter as well without a bag, excess dust and debris accumulates in them . Strings and hair clog brushrolls, and can cause bearings to cease and melt. Excess dust and dander that aren't kept cleaned out of internal parts can cause wear on the motor. Motor mounts get out of adjustment, and screws vibrate loose. Belts need changing, and HEPA filters are supposed to be changed on regular intervals too.
 If you bring your vacuum in to Viewmont vacuums to have it serviced , we will take care of all of these issues and while inspecting it, we will assess how much life is left in the cleaner, and what you can expect out of it in the future. We can also send you a reminder for it's next annual check up, so you can keep your machine in tip top running order, and make it last as long as possible, to keep your home healthy and clean. We can also, usually spot anything you may be doing that is hazardous to the life of your vacuum cleaner, and give recommendations for future purchases that will benefit your needs.

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